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FACES: Caring
These words describe the culture of customer service we nurture at St. Luke's Hospital. Consider the following "caring" tips:
What does "caring" mean to our guests?
Whether a patient is here for outpatient surgery or long-term recovery, taking the time to show compassion and caring means so much. It means sensing when a patient or coworker just needs someone to listen; it means taking time to get to know our patients as individuals with an interesting and important history outside the hospital; it means providing an environment where patients feel safe.
Long-term Employees Say It Best
Many of the quotes from our Silver Salute employees talk about the "caring" environment and how their fellow workers feel like "family." Whether employees are celebrating a joyous occasion, or going through a challenging time, St. Luke's employees have always been there for each other.
Caring Knows No Boundaries
Not only do employees show they care while at work, they also support such things as the Employee Crisis Fund and the Mission Outreach drives for school supplies, winter clothing or used books. St. Luke's employees have always been generous where others in need are concerned. Many also volunteer outside the Hospital at a local charity, church or school organization or community program. They also may take time to donate blood at a community blood drive to help those in need.
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