These words describe the culture of customer service we want to nurture at St. Luke's Hospital. Consider the following "available" tips:
What does being "available" for our patients and guests really mean?
It means being there when needed. It means helping others feel important and comfortable - and that you have the time for them. It means letting other people see you mean it when you say, "How can I help you? I have the time."
Being Available - Making a Difference
We are all busy. At St. Luke's Hospital, we make a difference because we recognize the importance of making time for those who need us the most. It means putting aside our own priorities and dealing with what's important at the time.
Be There - Be Present in the Moment
Being available means completely focusing on what you're doing now - at this moment - not what you need to do next. "Think about who you are being while you do the work you are doing." Whether it's helping a coworker, or directing a visitor, or giving patient care - St. Luke's employees are committed to providing the best possible experience for others.
|
