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Payment Options
Update Insurance Information
Do you need to add or update insurance information on your account? Contact Customer Service with the following:
Name of insurance carrier
Policy/ID number
Group number
Group name/employer name
Claims address
Product type (HMO, PPO, POS, etc.)
Effective date of coverage (if available)
Subscriber name
Subscriber date of birth
Patient's relationship to subscriber
Benefits/member services phone number
How to contact St. Luke's Customer Service department:
To contact St. Luke's by phone, please call (314) 576-8100, or toll-free, (888) 924-9200 Monday-Friday from 8:30 a.m. to 5 p.m.
To contact St. Luke's by fax, send to (314) 576-8180
To contact St. Luke's via email, send emails to billing@stlukes-stl.com.
To contact us in writing, please address written correspondence to:
St. Luke's Hospital
Attn: Patient Financial Services
232 S. Woods Mill Road
Chesterfield, MO 63017
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