Locations St. Luke's Des Peres Hospital   |   Locations
314-434-1500 314-966-9100   |   Contact Us   |   Check-in to ER
Locations Search Close Menu

Patient Information

Patient Portal

Manage your health at your convenience.

Login to your My Health Rec account today!

My Health Rec is a way for you to view, download and transmit your St. Luke's Des Peres Hospital health information from the convenience and privacy of home. Log in from anywhere Internet access is available — 24 hours a day, 7 days a week.

My Health Rec allows you to:
  • Privately view some lab results online.
  • Access health records such as immunizations, medications and allergies.
  • Download health records to easily share with doctors.
  • Save time by paying health bills online.
Getting started
For security purposes, you must enroll in person at St. Luke's Des Peres Hospital to access all of My Health Rec. A member of our Admitting team can register you for an account during the admitting process. You must have a valid email address.

Talk with a member of (STET) during your next visit to learn more. Read the frequently asked questions below for more information.
Technical support
If you experience trouble logging in to your Patient Portal account or experience other technical issues, please call the Help Desk at 888-252-8149. Support staff members are available 24 hours a day, 7 days a week.
Hard copy records
Because medical records are confidential, St. Luke's Des Peres Hospital requires the patient's written permission for the release of information, except in those situations specified by law.

Please complete this release of information form (PDF) and either fax to 314-984-2726 or mail to:

St. Luke's Des Peres Hospital
Medical Records
2345 Dougherty Ferry Road
St. Louis, Mo 63122

The medical records (Health Information Management) department is open Monday to Friday from 8 a.m. to 5 p.m. To talk with one of our representatives about the release of your information, please call (314) 966-9139.
How will My Patient Portal benefit me?
My Patient Portal allows you to view, download and transmit your up-to-date health information. Specifically, you can:
  • View some lab results online rather than waiting for them to arrive in the mail.
  • Access health records from your visit such as immunizations, medications and allergies in one place.
  • Download health records to easily share with other doctors.
  • Save time and postage by paying health bills online.
In the future, we will expand the information you can access and enhance the portal's features and functionality.
Who is eligible to use My Patient Portal?
Only inpatients can sign up for My Patient Portal access at this time. Self-registration for all patients is being developed.
How do I sign up for My Patient Portal?
You can enroll in My Patient Portal while registering for a hospital admission. During registration, simply tell our staff that you would like to open a My Patient Portal account. Soon after, you will receive an email that will provide a link to establish your own login and password information.

Once completed, you can view your My Patient Portal information online whenever you like. Also, you can enroll after your registration process; just ask a nurse or staff member and they can help you get started.
What do I need to enroll in My Patient Portal?
Enrolling in My Patient Portal will take only a minute or two. You simply need to provide a valid email address and an acceptable form of ID, which can include:
  • Driver's license
  • State issued ID
  • U.S. Military ID
  • Hospital staff ID
  • Passport
  • Marriage license
  • Divorce decree
  • Adoption papers
  • Social security card
  • Birth certificate
What if I do not receive my email invitation?
Please check your spam or junk mail folders in your email account. If you still cannot find the invitation, please call the support line at 888-252-8149, 24-hours a day, 7-days a week to verify your email address and have the email invitation re-sent to you if needed.
Can I enroll my child in My Patient Portal and will I have access to his/her health information?
Parents/legal guardians can enroll their children for My Patient Portal and access their child's account. Generally, patients who turn 18-years of age or join the military can restrict parents or guardians from seeing their health information within My Patient Portal.
What lab results will be viewable in My Patient Portal?
Most common lab test results will be viewable in My Patient Portal, but some sensitive results are not currently available. Some sensitive results that are not included in My Patient Portal are:
  • STD screenings
  • HIV
  • Pathology
  • Radiology
  • Microbiology
  • Some cancer markers
  • Drugs of abuse, alcohol and pregnancy-related results
When will I see my lab results?
Lab results will be delivered into My Patient Portal 34-hours after they are resulted and entered into your electronic health record. Lab results post to the portal even if they were done as an outpatient or Emergency Department visit. The 34-hour delay applies regardless of why the patient was seen. The inpatient summary document will not be available until after discharge.
Can I access my parents' account or give my children access to My Patient Portal information?
Or, can I access multiple My Patient Portal accounts with a single login credentials?
Yes. A single login can be used to access multiple accounts. Also, aging parents can have their children access their accounts.
Is a mobile version of My Patient Portal available?
My Patient Portal is mobile optimized, which means you can access the portal on any browser and any device with the Internet. There is currently not a downloadable App associated with My Patient Portal.
Who do I contact for additional questions or technical help with My Patient Portal?
You may call the My Patient Portal support line at 888-252-8149, 24-hours a day, 7-days a week.
Will My Patient Portal allow me to make online appointment questions or cancellation requests?
Currently, making online appointment and/or cancellation requests is not an available option with My Patient Portal.
Will My Patient Portal allow me to make online prescription renewal requests?
Currently, prescription renewal requests are not an available option with My Patient Portal.
How do I read my blood pressure information?
Blood pressure values (systolic and diastolic) are being displayed as two separate values. Blood pressure values are currently listed in alphabetical order so diastolic will be listed first. Plans are underway to have the two values report together.
Can I set up and access my My Patient Portal account during my hospital stay?
Yes, if you can access your email via computer, smartphone or other mobile device and also connect to the Internet.