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Novel Coronavirus (COVID-19) Information

As always, St. Luke's network of care is here for you and your loved ones. Please do not delay routine checkups and screenings. Please call your St. Luke's physician today or call 314-205-6060 for our physician referral services.


NOVEL CORONAVIRUS (COVID-19) HOTLINE: 877-435-8411
The Missouri Department of Health and Senior Services hotline is being operated by medical professionals and is available 24 hours a day, 7 days a week.

Learn More About St. Luke's
Return to Care


St. Luke's continues to take all necessary steps and precautions to protect our patients, visitors and healthcare team while serving our community. We work closely with local and state health departments as well as the Centers for Disease Control to ensure we have the most up-to-date information during this rapidly changing situation. In an effort to slow the transmission of COVID-19 and to help save lives across the St. Louis metropolitan area, St. Luke's Hospital joined BJC Healthcare, Mercy and SSM Health to create the St. Louis Metropolitan Pandemic Task Force. The task force builds on the coordinated work from our region's health systems, governmental and public health leaders to ensure collaboration for the best possible patient care and coordination of supplies, hospital beds and other critical assets.

To protect yourself and help prevent the spread of respiratory viruses, the CDC recommends:
  • Wash your hands frequently with soap and water, and for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
  • Cover your nose and mouth with a sleeve or a tissue when coughing or sneezing.
  • Avoid touching your face - eyes, nose and mouth - to prevent the spread of germs.
  • Clean and disinfect frequently touched surfaces and objects, especially if someone is sick.
  • Stay home when you are sick.

STOP THE SPREAD OF GERMS (PDF) PDF

Now Offering Virtual Visits
In an effort to prevent the spread of COVID-19, St. Luke's now offers telephone and virtual video visits to connect you with a medical provider, safely and securely from your home or workplace. Visit the mystlukes portal to send a message to your provider to request a video or phone appointment. Or, you can call your physician's office directly regarding these services.


Vaccine Information
For the most up-to-date information regarding where you can receive the COVID-19 vaccine, visit the Missouri Department of Health and Senior Services COVID-19 vaccine website MOStopsCOVID.com or the Centers for Disease Control and Prevention (CDC) Website: cdc.gov/vaccines/covid-19.

VISITOR POLICY
Effective February 28, 2022
While visiting at St. Luke's, we ask you to help keep everyone healthy by following these current guidelines:
  • A St. Luke's approved medical grade mask is required to enter. Cloth masks are not allowed as the sole form of face covering. If you do not have an approved mask, please take one provided by St. Luke's.
  • Practice proper hand hygiene by washing your hands frequently and using hand sanitizer.
  • Please follow safe social distancing of 6 feet in public areas of our facilities including waiting rooms.
  • There is not a limit to the number of visitors a patient may have; however, please limit the number of visitors in a patient room to two visitors at any particular time.
  • Children under the age of 16 should be accompanied by an adult during their visit.
  • Please adhere to any visitor guidelines specified for a particular floor or unit.
  • In-person visitation is not permitted for COVID-19 confirmed or suspected cases.
  • Visitor hours for outpatient services will be consistent with the patient's surgery, procedure or appointment.
Visitors' cooperation with these guidelines is appreciated and will provide added protection for our patients and team members.

St. Luke's Surrey Place
Please see the latest information about visiting residents/patients at St. Luke's Surrey Place.

St. Luke's Quick Care for Kids
St. Luke's Quick Care for Kids has reopened. Hours are:
Monday-Friday, 5 to 9 p.m.
Saturday & Sunday, 12 to 6 p.m.

Health Information Services - Medical Records
Due to the current pandemic situation we are no longer able to process requests for medical record copies in person. We are happy to accommodate your request by mail or, for urgent situations, by fax. Please reach out to us by telephone at 314-205-6186 to make arrangements.


Frequently Asked Questions