St. Luke’s Medical Group: Patient Care Coordination
At St. Luke's Hospital, our goal is to provide the best care possible and help you stay healthy. Your doctor at St. Luke's Medical Group works directly with our team of patient care coordinators to support your healthcare needs.
How will you benefit from a Patient Care Coordinator?
Reminders: for preventive care needs such as colon cancer screenings, mammograms, vaccinations and eye exams.
Scheduling: assistance with preventive screenings, including help finding the most convenient location to complete labs and tests.
Coordination: directly with your doctor.
Medical records: an updated record with your tests and lab results readily available for your doctor.
What happens next?
Before upcoming visits, you may receive a personalized pre-visit phone call from a patient care coordinator to remind you of lab orders, vaccinations and preventive screenings. Between office visits, you may receive a personalized phone call to discuss prevention and wellness opportunities available to you.
Who are the Patient Care Coordinators?
Mary Jo Hagen, LPN
Care Coordinator Supervisor
Licensed Practical Nurse for 32 years
Primary care office triage nurse for 12 years
Specializes in assessing patient needs and providing one-on-one personalized care
6 years of experience as a Medical Assistant and Office Manager
Began her healthcare career as a Patient Care Technician in the hospital
Pursuing a Bachelor's degree from Maryville University
Enjoys working directly with patients to meet their care goals
Cassie Baker, MSN
Bachelor of Science in Biology and Nursing from Southern Illinois University -Edwardsville
Master of Science in Nursing from Chamberlain College of Nursing
5 years of experience as a nurse in inpatient and outpatient settings
Passionate about providing excellent care for patients and helping them feel more empowered with their healthcare
Bachelor in Liberal Studies from University of Missouri -St. Louis
Background in health education and wellness coaching
Trained in Motivational Interviewing
Enjoys working collaboratively to help patients access high-quality care
Bachelor of Science in Biology from Missouri Baptist University
Pharmacy Tech and Patient Care at Walgreens Pharmacy for 6 years
Volunteers at churches and special groups in St. Charles County
Loves helping patients and providing excellent customer care
Bachelor of Science in Education from University of Missouri -Columbia
5 years in Obstetric/Psychology Research at Washington University School of Medicine
Volunteers at church
Passionate about connecting people to the resources they need in order for them to have a more meaningful healthcare experience