HEALTHGRADES NAMES ST. LUKE’S HOSPITAL AND ST. LUKE’S DES PERES HOSPITAL 2022 OUTSTANDING PATIENT EXPERIENCE AWARD™ RECIPIENTS
ST. LUKE’S HOSPITAL IN THE TOP 5% OF HOSPITALS IN THE U.S. FOR OUTSTANDING PATIENT EXPERIENCE, ACCORDING TO HEALTHGRADES
Chesterfield, Mo., June 21, 2022 – St. Luke’s Hospital announced today that it has achieved the Healthgrades 2022 Outstanding Patient Experience Award™ and is the only hospital in Missouri to achieve the Outstanding Patient Experience Award for 12 years in a row (2011-2022). St. Luke’s Des Peres Hospital is also a 2022 Outstanding Patient Experience Award recipient.
This distinction places both hospitals among the top 5 percent of hospitals nationwide for patient experience, according to Healthgrades, the leading marketplace that connects people with the right doctor and hospital.
For this annual analysis, Healthgrades evaluated 3,173 hospitals that submitted at least 75 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from July 2020 to March 2021. Of those hospitals evaluated, 399 hospitals outperformed their peers—based on their patients’ responses—to achieve this award.
“We applaud all of our St. Luke’s Hospital and St. Luke’s Des Peres Hospital team members on receiving the Healthgrades 2022 Outstanding Patient Experience Award for putting patient experience at the front and center within our organizations,” said Gary Olson, Interim President & Chief Executive Officer, St. Luke's. “We are extremely proud of their ongoing commitment in prioritizing an exceptional patient experience, while ensuring the health and safety of their patients.”