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St. Luke’s Is Here For You

Important Information to Know Before Your Visit

St. Luke's recognizes the positive impact that family and other loved ones have in our patients' care and healing. Please be mindful of your personal health and any symptoms of illness that you may be experiencing before visiting patients.

While visiting at St. Luke's facilities, wearing a face mask is optional unless you are in a patient care area where masking is required. We ask you to help keep everyone healthy by following these guidelines:
  • If you are experiencing symptoms or are at high risk for getting sick, please wear a mask.
  • Please practice proper hand hygiene by washing your hands frequently and using hand sanitizer.
  • Visiting hours for our inpatient care areas are from 8 a.m. to 8 p.m.
  • There is not a limit to the number of visitors a patient may have; however, please limit the number of visitors in a patient room to two visitors at any particular time.
  • Children under the age of 14 should be accompanied by an adult during their visit.
  • Please adhere to any visitor guidelines specified for a particular floor or unit.
  • Visitor hours for outpatient services will be consistent with the patient's surgery, procedure, or appointment.
Please note that patients, visitors and team members visiting our physician offices, urgent care centers, Infusion Center and other locations of care may be asked to wear a mask depending on their illness symptoms or due to a high prevalence of immune compromised patients in that area, or for Surrey Place, due to regulatory requirements.

Visitors' cooperation with these guidelines is appreciated and will provide added protection for our patients and team members.

Don't Delay Your Healthcare

Routine checkups and preventive services can help you from becoming ill and are an essential part of maintaining a healthy lifestyle. For individuals with chronic conditions or who are at high-risk, it is more important than ever for you to maintain your normal appointment schedule and not put off visiting your doctor.

If you are experiencing symptoms that you believe require emergency care, do not delay going to the emergency room or calling 911. The need for emergency care does not stop during a pandemic, and the emergency department at St. Luke's is open, safe and staffed with highly trained professionals who are ready to help you upon your arrival.

Excellence in clinical quality, safety and patient experience are hallmarks of the healthcare at St. Luke's Hospital. Thank you for trusting us with your healthcare needs.

If you need to find a doctor, please visit our Physician Referral Service page or call our Physician Referral Services at 314-205-6060.

As an important reminder, not seeking medical care or delaying important follow-up care can negatively impact your overall health. We understand that these are unprecedented times, but want to assure you that St. Luke's is able and prepared to provide you with safe, high quality care and in keeping with all local, state and federal requirements.

Telehealth Appointments Are Available
If you prefer a virtual visit with your physician from the safety of your home or workplace, please contact your physician's office directly or through our patient portal. Please see below for additional information.

Secure telehealth visits are available online. If you have any questions or would like to schedule an appointment (in-person or telehealth), please contact your physician's office directly. If your physician is a member of St. Luke's Medical Group, you may also request a telehealth visit from a provider through your mystlukes patient portal.